Feedback as a driver of behaviour

If you are not a touch typer, try typing a word behaviour without looking at the keyboard.

behavkor - that's what happens for me. So close!

Every behaviour we do, from the key typed, the nail hammered to the words spoken receive feedback, a consequence.

The consequence holds critical information. Information delivered more or less at the same time the behaviour occurs.

This information tells us if the behaviour we did was correct for us, or not. We not only rely on this feedback for the behaviour we just did, we rely on it to predict what will happen in the future.

We do what we do because of the feedback we have received in the past. Want to do something different? You need new new information, delivered at the time the behaviour occurs to update your mental model of how the world works.

You and anyone you are trying to change.

If the feedback remains mostly the same, the behaviour will continue to be the same.

If the feedback I receive on a daily, hour by hour basis is that it is ok to work without my basic PPE on, I will continue to work without my basic PPE on.

The information package you receive from the things that you do, defines what you will do in the future.